Focus on Islamabad
We share a keen interest in the effect of the Internet on the way we communicate, learn, play, and work. While some principles in life will never change, others are changing at breath-taking speed. We want to understand this change and be a part of it. We share a desire to bring the best of this global change to Islamabad, to see to it that communities like the ones that we live in are not left behind in 21st century of knowledge and technology.
Our heart and home is in Islamabad. Key management of NTL belongs to this city and has a passion for development of the metropolis. We've been successfully meeting the challenge of providing essential broadband services through our sister company, Micronet Broadband throughout Islamabad and Rawalpindi for last many years. Our network brings for residents of Islamabad a whole new level of telecommunication services, equal to or better than any advanced and modern city of the world like Tokyo, Seoul, San Francisco, etc.
Focus on Facilities
NTL is a facilities based carrier. That means we build what we sell. The fiber optic cables are ours. We own them, maintain them and support them.
Focus on Business
Business is our bread and butter. Every business gets our top level of service and support. We know you have choices. We know that service often makes the difference. Let us show you how much of a difference it can be.
We take pride in our customer support. If you have a problem we have a problem. Our monitoring systems maintain a watch on all critical resources 24 hours a day with instant SMS alerts to the on-call engineers if problems arise. Our 24 hour call center will escalate business trouble calls to an engineer immediately on request. Our engineers have decades of operational experience in optical fibers, telecom and Internetworking.
We have built utility grade infrastructure. High count fiber optic cables laid in redundant rings, buried at a depth of 4 to 5 ft underground, with triple protection. On top of this, we've round the clock monitoring and patrolling of our cable routes to safeguard and protect the network. We've carrier class points of presence (POPs) with uninterruptible power supplies, generator backup, top notch Metro Ethernet switches, routers, and optics that are reliable, redundant, secure, and fast.
If you need something special, higher bandwidth, TDM services, service in un served areas, or any other related services, talk to us about a dedicated link service. We can engineer a custom service to meet your needs.
Custom Engineered Services
If you have a special requirement that hasn't been addressed yet by any service provider, please give us a call. We love technical challenges and working under tight deadlines. If a solution exists we can help you find it. You can create your specifications and build your site from the ground up, fully wired and fiber-ready. NTL now provides businesses access to the fiber ring around the commercial heart of Islamabad, giving access to lightning-speed fiber technology. With our market leader DSL services from Micronet Broadband, we've earned the confidence of thousands of businesses just like yours, and we'll do the same for you.
NTL has fastest connectivity to the Internet and largest bandwidth with the ability to expand rapidly if necessary. Our bandwidth management policy is to always keep large amounts of headroom available even during peak hours so our customers always experience the maximum possible speed.
NTL's Internet service is multi-homed, with more than one pathway connecting to the Internet. If a temporary problem occurred on one pathway, information would keep flowing on an alternate pathway. We've redundant paths of optical fibers in many areas of Islamabad. If one cable is damaged, we can switch our traffic to alternate routes with minimum downtime.
We also have a large full-time engineering and tech support staff. We've the best technical talent in the town, the winning team that operates our network 24 hours a day, 7 days a week, 365 days a year. We never sleep. There are many technical people ready to take your call and to help you and keep your service working smoothly. Our technicians and engineers work day and night, in all weather conditions to make your connectivity as reliable as we can.
Because NTL is a local company, we intend to deliver products tailored specifically to the community of Islamabad. We will invite you to submit programming suggestions using our website and also to participate in local focus groups. We want to start getting your input early in the process, so that we can engineer the system with your ideas in mind. We want your inputs. Let us know about what you like and don't like about your current services. We are building something for Islamabad's future. So go ahead and dream a little. You might just see it come true.
Business Class Products & Services
NTL provides world-class communication services to Islamabad's businesses and homes. These world-class services, Light Speed Internet, EtherMAN, Phone and Video as fast and effective as you could find in any major metropolis of the world. The services are of the same level, speed and reliability as offered in any high tech city of the world. So we bring you services of high tech cities to your local offices and home.
Make the move with a reliable provider
All of your communications services will be reliable and secure, serviced by a professional staff, renowned for exceptional customer care. It's part of how we do business. We have many Internet packages that are just right for your small or medium-sized business.