Nayatel Virtual PABX exchange provides a reliable solution that enables 24*7 connectivity of the organization for all its communication needs. Virtual PABX provides productive and innovative IP-PBX features catering to needs of small to large organizations.

Virtual PABX Exchange Comparison

Conventional PABX Nayatel Virtual PABX 1. Fixed solutions without any customization options as per business needs. Customized solution for one person company to large organizations. Best suited for effective internal and external communication. 2. High Setup costs with limited lines and call capacity. Hosted at Nayatel Data center. No need to install any telephony hardware. Use existing network infrastructure for telephony needs. Reduced TOC (total cost of ownership) by maintaining single network for both voice and data services. 3. Limited availability of phone lines & numbers. Sequential phone numbers for office with additional allocated numbers for future use. 4. Requires regular maintenance and up gradation costs. Automatic exchange upgrades; dedicated technical team to manage customer exchange at Nayatel data center. 5. Lacks effective inside and outside communication. Efficient call management and handling to increase inbound and outbound communication effectiveness 6. Requires additional hardware to support IVR, auto attendant and voice mail features. Enhanced IVR and auto attendant features to handle inbound calls effectively. 7. Limited support for customer care/support departments. Customizable for the department needs. Excellent solution for call centers and support departments with efficient call management and routing mechanism. 8. Limited accessibility. Accessible from within the office. No options for the commuters staff. Voice mail accessibility from anywhere around the world through Internet. 9. Standalone system with no software integration options. API availability to connect with MS outlook softwares. 10. Call charges for local and international calls. Free calls between offices connected with the Nayatel Virtual PABX. Cost effective Nayatel call charges for local, nationwide, and international calls. 11. Provides limited control and difficult for administration. User friendly web based management interfaces. Easy to manage and control from anywhere in the world. 12. Only copper infrastructure availability in the city, that is old, not reliable and poor in quality. Uses reliable, self healing, high availability fiber optic infrastructure of Nayatel in Islamabad.

Nayatel Virtual PABX Advantages Quick Setup with minimum capital costs. Minimum Maintenance Overheads - Reliable Solution. Scalable Solution with Unlimited Call Support. Corporate Outlook for the Company. Effective Call Management Features. Get Connected with all Existing & Potential Customers. 24*7 Connectivity with Contacts Call Center Feature Capable Real time Call Monitoring and Reporting Virtual Office Features Wireless LAN Mobiles Connectivity Economic & Reliable Telephony System Download Virtual PABX Brochure

Tariff   Description Package 1 Package 2 Number of Lines 1 - 8 9 or more   Monthly Charges Per Line Rs. 50 Rs. 30 per additional Line One time Set up Cost Rs. 1,000 Rs. 2,500 19.5% GST is applicable on all charges. Line = Trunk + Extension, e.g., if there are 2 Trunks and 6 Extensions, total lines would be 8.

Virtual PABX Exchange service will be available to selected clients as per following specifications: (Trial period tenure: 2 months) Potential customers will be signed up for provision of service during trial period Service trial period will commence, with affect from the date of service sign up No Set up Cost for the potential customers No recurring charges applicable on trunks(lines) & PBX extensions Customers need to pay call charges (outgoing) as per applicable NTL tariff During Trial period, required hardware (Ethernet Switches/ATA\s) will be provided by Nayatel The hardware charges will be paid by customers, once they will decide to acquire Virtual PABX solution

Virtual PABX Service Features Feature Options Description Direct Inward Dialing (DID) Ring Group Direct Inward Dialing (DID) Ring Group DID is a feature which provides a facility to dial directly to an extension from PSTN/PLMN without entering IVR. One or multiple DIDs can be assigned to each of the options mentioned. Extension Interactive Voice Response (IVR) Call queue/Automatic Call Distribution (ACD) Voicemail Conference room   Ring Groups No restriction on the number of extensions Ring-group is a group of extensions on which incoming calls can be directed. All the member extensions ring at the same time and anyone can answer to the call. One extension can be a part of several ring groups   Conference room Recording* A conference room is enhanced version of 3-way calling. The difference is that everyone has to call into the conference room and there is virtually no limit to the number of attendants. Pin Protection Talker Detection   IVR Tree Tree view This provides a visual view to the customer about the logic call routing of the Interactive Voice response (IVR) menu OR the auto attendant menu. Call Queue/ACD Music on Hold (MoH) A basic call center, without having dynamic agents or reporting. For a complete call center solution, refer to "Virtual PABX Call Center" Recording* Ring Strategies (Ring all, Round robin etc) Queue Greetings Queue status announcements Voicemail Two Weeks Archive Call to a busy/unattended extension can be forwarded automatically to voicemail. Per extension voicemail Voicemail Group   End user Features Call Parking These features are applicable to each extension. Call Pickup Last Caller Call Filters & Blocking Do Not Disturb Call Forwarding Follow Me Group Hunt   Trunk-lines Outbound Number of lines/simultaneous calls to PSTN/PLMN Inbound   Monitoring Status of Extensions (Active/off-line) Active extension and calls can be monitored by an administrator. He/she also have a feature to listen to these calls to maintain a quality check. Active calls Listen to active calls   Reports Rated CDRs All call records including billing information for each extension can be viewed. If call recording feature is enabled, you can also download recording for a particular call. Furthermore a CSV file can also be downloaded for use of customized reporting. Listen to recorded calls* Convert to Comma Separated Version (CSV) Advance searching   System Upload IVR sound files A web-portal from where customer can upload IVR/MoH files of his own choice. Upload Music on Hold MP3 sound files *Recording archive is maintained for 2-Weeks

UPFRONT CHARGES

a. Upfront Charges           For Corporate Customers Installation charges Connect, Premium and MAN (Metro Network) Packages (includes 200 ft double fiber drop cable) Rs. 6, 000/- For Home Customers Installation charges Home Package (includes 100 ft double fiber drop cable) Rs.3, 000/- Installation Charges for existing Nayatel Customers Free PRI Configuration Charges Free           b. Choice of Hardware     Alcatel Optical Network Terminal (ONT) Price (Rs.)     What is ONT?     1 Ethernet, 2POTS,1 RF Video with Uninterrupted Power Supply (UPS) Rs. 24, 000/- (inclusive of GST) 2 Ethernet,2 POTS,1 RF with Uninterrupted Power Supply (UPS) Rs. 25, 500/- (inclusive of GST)           ATA – Virtual PABX/IP telephony solution for Analog phone sets Price (Rs.)         2 port ATA device (Linksys) Rs. 4,849/- (inclusive of GST) 8 port ATA device (Linksys) Rs. 24,500/- (inclusive of GST)           IP Mux - used in IP Telephony Solution Price (Rs.)         IP Mux (1 Port) Rs. 55, 680/- (inclusive of GST) IP Mux (4 Ports) Rs. 174, 000/- (inclusive of GST)         Note: All above prices are inclusive of GST. Warranty: one year from the date of purchase. CPE will only be installed and opened by NTL Technician. Any tempering with the CPE by the customer will void the warranty. Customer has to provide earthing for the connection. In case of non-availability of earthing at customer premises and fault arising in ONT, warranty would be considered as void.