Your service is so great and I achieved many goals related to my business. So please keep this service as same in future. Afzal Ahmad
There are several ways to get help from us:
Toll Free Technical Support: Dial99 from Nayatel landline number
SMS Complaint Registration Service, you can now contact our Technical Assistance Center, Billing, Sales etc by simply sending an SMS message with your user ID and brief description of your problem/issue at 0302 8555942. Your SMS message would be passed on to the available representative who would contact you as soon as possible.
The procedure to use this SMS facility is outlined below for your kind information:
SMS facility Mobile Number: 0302 8555942
(Customers are requested to save the number in mobile phone directory)
Format of message: Your User ID, followed by a space, and problem description.
For example, if your User ID is "expert" and you are facing breakdown in your FTTU service, your SMS format would be as follow:
expert my FTTU is down. Please call me urgently. Thx.
FAQs: Check out the Frequently Asked Questions (FAQ) database related to Telephone, CableTV and Internet services. We continually update this database to reflect the questions we receive most often. Chances are, if you have a question, somebody else has asked it too.
You can contact us by email at support@nayatel.com or fill out our online support form:
Please fill out the form below to send us your query, * fields are required.
Don't forget, you can also call us. We're always pleased to help. UAN:(+92-51) 111 11 44 44
EXCITING NEW OFFERS
Nayatel Installment Plan
Buy ONT at installments by paying as low as Rs. 1,428 Rs. 1,000 per month or as per the installment plan selected... Note: min 2 months & max 24 months.
High performance set-top unit for all the small, medium, and large organizations with the option to take service at customer premises and NTL premises.
