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As an extension of our Telecom services, Nayatel has developed IT Help Desk professional service offerings that deliver substantial value to all its corporate customers, when outsourcing is in the picture. We leverage years of experience, proven processes and industry best practices to deliver value-added services to help you succeed. IT help desk can be provided in various domains, providing best-practice, cost-effective IT Maintenance Services to keep you business running at its best.
PC/Laptop management Windows OS Installation Office Application Installation Desktop Office Configuration Antivirus Installation Scanning and updating Basic PC Troubleshooting, and software/Service Pack Upgrades Support for all major operating systems (OS) in use; Windows, Linux, Unix Network management Routers Installation, configuration and troubleshooting Wireless networking Support for Microsoft Servers Running Windows NT or Windows 2000 Server Installation, Maintenance, and Support Mail Server Proxy Server Web Server Domain Controller Network Audit Traffic Utilization Network Performance reporting Network devices management Firewalls Routers Switches Wireless Modems RAS (Remote Access Server) VPN (Virtual Private Network) IDS (Intrusion Detection System) Network Monitoring/Diagnostics Workstations Servers Mobile Devices Security Infrastructure End user account creation/deletion Permission levels Settings System access Password resets Policy enforcement Application management Database administration and maintenance Domain Controller Management (Samba) Proxy Management Mail/Web Server management Disaster Prevention Planning Services – Nayatel Proposed Solution - not customizable Backup of data Data recovery in case of loss IT infrastructure audit Identify core/key IT components Implement IT Hardware Maintenance programs DR Site design and implementation If you require any of above mentioned services, Please Contact Us
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